FREQUENTLY ASKED QUESTIONS
GENERAL
Check in is from 2pm and check out is at 10am.
LOCATION
Airways Motel is 4km from Christchurch International Airport's main terminal building.
FACILITIES / SERVICES
Queen Studio and Triple Studio do not have a kitchen sink. King / Twin Studio, Disability Studio, 1 Bedroom with Bathtub and Family 1 Bedroom do have a kitchen sink.
POLICY
Individual booking cancellation policy
48 hours’ notice prior to 12 noon of arrival date is required for a no charge cancellation.
Failure to cancel within the above timeframe will result in up to 2 nights’ accommodation being charged. No shows will be charged up to 2 nights’ accommodation. Reservations (including no shows) of 3 or more nights, when cancelled outside of the above timeframe, will be charged the agreed amount unless we are able to resell the room or rooms. Notwithstanding this, even in the case that the cancelled room or rooms can be resold, a $30.00 per room per night administration fee will be charged.
Group booking cancellation policy
Partial or full cancellation of group bookings must be notified no later than 60 days prior to the expected date of arrival. All partial or full cancellations less than 60 days prior to the expected date of arrival will be charged the quoted amount unless we are able to resell the cancelled room or rooms. Notwithstanding this, in the case that the cancelled room or rooms are able to be resold, a $30.00 per room per night administration fee will be charged.
OTHER
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